Empathetic Communication: the LAVA Model

A step-by-step guide to...becoming a more skillful listener and communicator

You’ve identified your blocks to listening.

Now let’s improve your listening skills.

Whether you're navigating the complexities of work, strengthening relationships, or simply trying to understand the world around you, becoming a more skillful listener and asking the right questions can open doors you never knew existed.

Welcome to the LAVA Model:

• Listen.

• Acknowledge.

• Validate.

• Ask Questions.

This guide will walk you through the exact same skills I was taught as a coach—and which I use every day.

Download the guide below 👇.